RETURN POLICY FOR BICYCLE
1.local delivery fees $30
2. Before delivery, if you need assembly services, we only extra charge $80 for an assembly.
3. if you could not assembly it by yourself after you receive your non-assemble ordered bike, we can provide on-site service $50 and on-site assembly $80, that total $130.
4. We do accept return and refund unconditionally If the bike is unused, but you need to return the bikes to our store by yourself. After we receive the product and confirm checking, we will refund the cost of bike indicated in your order in 3 workings days, it should be noted that the return delivery fee you need to pay by yourself, please understand
5.if return, only refund the cost of the bicycle, can not refund the delivery fee
6.usually, we will delivery 3-7working days after payment, we will contact you if delayed
7.about the quality of the bicycle problem, please bring your bike to our store for checking first, we will give corresponding solutions according to specific problems.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.